This is a guide about recovery disks for Acer computers for the following versions of Windows: Windows XP, Windows Vista, Windows 7 and Windows 8. A recovery disk is also known as a restore disc, repair disc, boot disc or rescue disk. Acer users can create a recovery and backup disk using the computer’s installed Acer eRecovery Management software. This software is available in most computers made by Acer, by default – unless removed manually. Looking for a recovery disk for Acer?. Note: Depending on your computer model the following screenshots and steps from these instructions might be slightly different.
The Acer eRecovery Management software for Windows 8 users Acer eRecovery Management allows you to:. Restore your Windows using Recovery Management.
Create and use a recovery media (CD, DVD or USB). Reinstall your system drivers and applications Create the recovery disk in Windows XP Windows XP users can create a recovery disk for their Acer computers (desktops, laptops/notebooks etc.) by following these instructions. USB flash drives are not available as a recovery media for Windows XP users.
Boot your computer. The AC adapter must be plugged in, if you have an Acer laptop. Go to Start and then All Programs.
Find the Acer Empowering Technology folder. If the folder name is simply “ Acer” and not “ Acer Empowering Technology“, follow the instructions for Windows Vista (find these below).
Your Windows XP system uses a different software version with different steps. Click on Acer eRecovery Management. Acer eRecovery Management Factory Default Settings Image.
To create the recovery disk, click the Create button. Select the Full backup option and click Next. The Incremental backup (fast) option will be active after the first Full backup is done. Incremental backups are faster and they use less space. Enter a reference name for this backup and click Next. If the software program prompts to close all running programs, do so by clicking Yes and then Next.
At the Do you want to continue? Screen, make sure Yes is selected and click Next. Burn a backup disk item. Pop idol pc game.
Select your optical drive to use and click OK. Insert any additional CD or DVD needed when prompted. When the process is done, label these disks and keep them safe1 Create the recovery disk in Windows Vista Users with Windows Vista installed can create a recovery disk for their Acer computer using these instructions:. Power on your computer. The AC adapter must be plugged in for laptops. Go to Start and find the “ Acer” folder. You can type Acer in the Search programs and files search bar.
If the folder name is “ Acer Empowering Technology“, follow the instructions from Windows XP as your Windows Vista uses a different software version with slightly different steps. In this folder, click on Acer eRecovery Management. Disc 1 is finished Remove the first DVD, label it and then insert another blank DVD. And so on until the process is complete.
When the software finishes the process, click Finish to exit the program. Your recovery disks are now created. Label them and keep them safe! Create the recovery disk in Windows 7 Windows 7 users with Acer computers can follow these instructions to create the recovery disks.
These instructions are similar with those of Windows Vista. Boot your computer. The AC adapter must be plugged in for any Acer laptops before starting this process.
Go to Start and find the “ Acer” folder in All Programs. You can type the folder name in the Search programs and files search bar.
If the folder name is “ Acer Empowering Technology” and not “ Acer“, follow the steps from Windows XP. Click on Acer eRecovery Management. Disc 1 is finished. Insert disc 2. Click Finish when the creation process is done. Your recovery disks are now created.
Label them with a permanent marker and keep them safe! Create the recovery disk in Windows 8 Windows 8 users can create their set of recovery disks for Acer using the following instructions.
A CD or a DVD is not available as a recovery media for Windows 8. Use only USB flash drive with more than 16 GB in available file size. Make sure the drive you are about to use is blank. All previous data will be removed from the flash drive during this process. Boot the computer. When Windows 8 boots, simply start typing “ recovery” to open the Windows 8 Search Charm (or press the Windows key and Q).
A search result will appear for “ Acer Recovery Management“. Click on that name. Create Factory Default Backup in Windows 8. The “ Create a recovery drive” screen will appear, click Next.
You can leave the Copy the recovery partition from the PC to the recovery drive checkbox checked. When the “ Select the USB flash drive” screen appears, make sure your USB flash drive is listed at the “ Available drive(s)” list, it has at least 16 GB in available size and it’s blank. Warning: All data from the USB flash drive will be removed. Backup your USB drive before using it as a recovery media.
Click Next. Click Create at the warning message Everything on the drive will be deleted. If you have any personal files on this drive, make sure you’ve backed up the files. The process of creating the recovery disk will now begin. It can take up to 30 minutes, if the “ Copy the recovery partition” checkbox was checked, otherwise it will take less time.
When the process is done, at the “ The recovery drive is ready” screen, click Finish. Exit the software. Label your USB drive and keep it safe, away from damage of any kind or loss!
Restore Acer computers You can restore your system using the recovery partition that comes bundled in with your Acer computer. You can boot into the recovery mode by pressing and holding the Alt and F10 key, when the splash screen appears (at the Acer logo), after you restart your computer. If you haven’t created a backup disk of your computer using Acer eRecovery Management, you can only restore your computer to its factory default settings.
Warning: Restoring your computer to its factory default settings erases all data from your computer and reinstalls Windows. Backup your files before you continue with this process. You can use the Browse/Backup files feature of Easy Recovery Essentials (our recovery and repair disk) to access and backup your files.
Restore instructions for Windows XP Restore your Acer computer to its factory default settings or to the latest saved backup disk settings by following the instructions below. If you are not able to boot into Windows XP to open Acer eRecovery Management, you need to:. Restart your computer. Press and hold the Alt + F10 keys to boot into the Acer eRecovery Management software, when the Acer splash screen appears. If you want to restore the computer to its default factory settings without using the recovery disks, these are the instructions:.
If your computer has the Acer eRecovery Management software branded with Empowering Technology, continue with these instructions:. Make sure the Restore tab is selected. Restore Tab in Acer eRecovery Management Empowering Technology.
Click on Restore system to factory default. Enter the Acer eRecovery Management software password. By default this is 000000 (6 zeros). If you can not remember it, go to and find out how you can recover the password. Confirm that you want to proceed with the restore process.
Warning: This process erases all your data. Backup your files!. Follow the next set of instructions from the wizard. If the Acer eRecovery Management software your computer uses doesn’t mention Empowering Technology, continue with these instructions:. Click Restore from the left. Restore tab in Acer eRecovery Management.
Click on Completely Restore System to Factory Defaults. Select Yes when the “ This process will reboot and restore your system” window appears. Click Start.
Click OK to confirm. Your computer will now restart and boot into the Acer eRecovery Management program. At the “ Notice” screen, click Next. Click Next at the “ Restore Destination” screen. Click OK to confirm the action. The restore process should now start. It may take up to 30-40 minutes.
When the Restore finished message appears, click OK. Your computer will restart and Windows will reconfigure. Your computer may restart afterwards. If you want to restore the computer using your saved Acer recovery disks, follow these instructions. These apply for the Acer eRecovery Management software branded with the Empowering Technology name:. Select the Restore tab.
The Restore Tab. Click on Recover system from CD/DVD. Insert the first disk of your recovery disks set into your optical drive.
Confirm the process. Warning: This process will erase all your data.
Backup your files first!. Insert any of the next set of disks when prompted by the software.
Restore instructions for Windows Vista If you want to restore the computer using the created Acer recovery disks, follow these steps. These instructions are for Windows Vista.
These steps are for the Acer eRecovery Management software without the Empowering Technology name. If your software version for the Windows Vista system is branded with Empowering Technology, follow the steps from Windows XP. The Windows Vista software version should look like this. The Acer eRecovery Management software The instructions are:. Boot your computer and press F12 repeatedly to enter the Boot menu.
When the Boot menu has loaded, use your arrow keys and select your optical drive, e.g. IDE CD-ROM Device.
Add your first disk from the recovery disk set and hit Enter. The recovery media should now load. Follow the instructions from the wizard to reinstall your Windows Vista. Restore instructions for Windows 7 You can restore your Windows 7 using your saved sets of Acer recovery disks by following these instructions:. Boot the computer. Press F12 repeatedly to enter the Boot menu. Select your optical drive, e.g.
IDE CD-ROM Device, by using your arrow keys: ↑ and ↓. Add the first disk from your recovery disks set. Your Acer recovery media should load. Follow the wizard instructions to reinstall your Windows 7. Restore instructions for Windows 8 If you are able to boot into Windows 8, you can restore your system by following these instructions:. Press the Windows key and C to open the Search charm of Windows 8.
Type “ recovery” in the search bar. Select the Acer Recovery Management item. If you are being asked to allow this software program to make changes, click Yes. Click on Restore Factory Settings. Restore Factory Settings in Windows 8. Click Next. Warning: Restoring to Factory Settings will erase all your personal files.
Backup your files first!. Select either Just remove my files or Fully clean the drive (this is recommended). Click Reset to confirm. The restore process will now begin. Follow any wizard instructions after this process is done to setup your Windows 8 again. If you are not able to boot into Windows 8, but have the USB recovery disk created, you can restore the system by following these instructions:.
Power off your computer. Insert the USB recovery disk.
Power on the computer. Press F2 as soon as possible to enter BIOS.
If you have a desktop from Acer, press Del instead. Navigate to the Boot tab of BIOS using your arrow keys: ← and →. Find a “ USB HDD” (this is your USB recovery disk) item from the list and highlight it by using your arrow keys: ↑ and ↓. When “USB HDD” is selected, press F6 to move it at the top of the list. Depending on its current position, you may need to press F6 multiple times to move it up. Once “USB HDD” is at the top of the list, navigate to the Exit tab using your arrow keys: ← and →. Highlight Exit Saving Changes using your arrow keys: ↑ and ↓ and hit Enter.
Make sure Yes is selected and hit Enter. Your computer will reboot. When Windows 8 starts again, select a keyboard language. Click on Troubleshoot. Click on Reset your PC. Click Next to confirm the action. Warning: This action will erase all your personal files.
Backup your files before proceeding!. Choose Windows 8 from the list. Select Yes, repartition the drives if you no longer have the recovery partition Acer to reinstall this. Otherwise, select No, keep the existing partitions.
Select Just remove my files or Fully clean the drive. Fully clean the drive longer, but cleans the entire drive (this is recommended). Click Reset. The process will now start. Once the process is finished, the “ Choose an option” screen will appear. Remove the USB recovery disk. Click Continue at the “ Choose an option” screen.
Choose an option at boot. Follow the wizard instructions to setup your Windows 8 again. Troubleshooting Acer eRecovery Management is not working Acer eRecovery Management may not work if the D2D recovery option in the computer’s BIOS is disabled.
You can enable D2D Recovery option by following these instructions:. Boot your computer. Press F2 when the plash screen appears to open BIOS. Navigate to Main tab by using the arrow keys ( ← and →).
See if the D2D Recovery item (usually the last item in the menu) is marked as Enabled or Disabled.If D2D Recovery is Disabled, use the arrow keys ( ↑ and ↓) to select the D2D Recovery item and once it’s selected (highlighted), press Enter and then select Enabled. Acer eRecovery Management is stuck The Acer eRecovery Management can be stuck at various steps during either the process of creating the set of recovery disks or through the process of restoring the computer settings. Common issues is having the software stuck at 0% or 99% or at loading files. The hard disk or the Acer recovery partition (required to restore the computer to default settings) might be corrupted. You can try one of the following fixes (or both) below. Warning: If the recovery partition from Acer is corrupted and you don’t have a create recovery disk set, you may not be able to restore your computer. You can use Easy Recovery Essentials (our recovery and repair disk) to automatically find and fix boot errors.
Fix #1: Remove any peripherals from your computer and leave only the essentials (keyboard and mouse): printers, USB flash drives, scanners etc. Fix #2: You can run the chkdsk command through Command Prompt to verify the integrity of your hard drive.
Warning: chkdsk will check for hard drive bad sectors. If any bad sectors are found, chkdsk will try to repair the sectors resulting in potential data lost found in any of those sectors.
Backup your computer! You need to have your Windows installation CD to boot into Recovery Console and access Command Prompt. If you don’t have the original Windows CD, you can download Easy Recovery Essentials, our recovery and repair disk for Windows. If your computer displays boot errors, you can run the Automated Repair feature to automatically find and fix boot errors. Run the chkdsk command by following these steps:.
Insert your Windows installation CD. Restart your computer to boot from the installation CD. Press any key when the “ Press any key to boot from CD” message appears on your computer. Depending on your Windows version, follow these steps:. If you have Windows XP:. Press R to open the Recovery Console at the Options menu. Type in your Administrator password.
If you have Windows Vista or Windows 7:. Select “ Repair your computer” after you select your language, time and keyboard method. Select your Windows installation drive (usually C: ) and click Next. Click on Command Prompt from the System Recovery Options box. When Command Prompt opens, type the following command: chkdsk /f /r Windows Vista and 7 users may need to add the hard drive letter after chkdsk, like this: chkdsk C: /f /r where C: (without a trailing slash: /) is where you have Windows installed (usually C:).
After the chkdsk process is completed, restart your computer. Try running Acer eRecovery Management again. Forgot the password for Acer eRecovery Management Default password Acer eRecovery Management software default password is 000000 (6 zeros). Change the password If you need to change the password, but you are able to boot your computer follow these instructions. Depending on your Acer computer model the following options can be slightly different, but you should be able to change the password.
Boot your computer and find the Acer eRecovery Management software (start by clicking Start, go to All Programs and find the “ Acer” folder or the “ Acer Empowering Technology” folder). When the software opens, either select Password: Change eRecovery Password and click Next (if you have this options; this depends on your software version) or go to Settings where you should find an option to change your password. Run Acer eRecovery Management in Safe Mode If you are not able to boot into Windows, you can try running Acer eRecovery Management in Safe Mode and try changing the password from this mode. To boot into Safe Mode, follow these instructions:. Windows XP users:.
Press F8 multiple times before Windows XP splash screen appears. Select “ Safe Mode with Networking” from the Options menu. Windows Vista users:. Press F8 multiple times before the Windows Vista splash screen is shown.
No Bootable Device Please Restart System Acer
Select the Safe Mode option from the Advanced Boot Options menu. Windows 7 users:. Press F8 repeatedly after you restarted your computer. Select Safe Mode from the Options menu.
Windows 8 users:. Restart your computer and immediately hold the Shift key and click on the Restart key. When the Startup Settings screen appears, select the Safe Mode option. Find the aimdrs.dat file on the recovery partition If you are not able to boot into Windows or run the software in Safe Mode to change the password, you can try the following alternative: finding the aimdrs.dat file on the recovery partition. You need to use a live Linux CD to run commands in Terminal. When Terminal is open, run these commands:. Type ls /dev/sda1, hit Enter.
If your computer has SATA drives, run ls /dev/sda1. Otherwise, run ls /dev/hda1. Type cd /mnt, hit Enter. Type mkdir acer, hit Enter. If you receive a “permission denied” error, run sudo mkdir acer. Type ls, hit Enter to verify that an “ acer” appears listed (folder created).
Type mount /dev/sda1 /mnt/acer, hit Enter. If you receive the a “permission denied” error, run sudo mount /dev/sda1 /mnt/acer. If you used hda1 at step #1, replace sda1 with hda1. In this case, the command would be mount /dev/hda1 /mnt/acer.
Type cd /mnt/acer, hit Enter. Type ls, hit Enter. A list of files should be listed now, one of each should be named as aimdrs.dat. Type cat aimdrs.dat, hit Enter. Your Acer eRecovery Management password should be at the MyData tab, under this format: MyData PD=yourpassword Or it can be under this format: MyData PASSWORD=yourpassword Creating the USB recovery drive in Windows 8 doesn’t work If the Acer Recovery Management software for Windows 8 displays errors when creating the USB recovery drive, make sure you have all the Microsoft Windows updates available and installed to your computer. Microsoft released a hotfix for this issue in May, 2013. Your Windows 8 system must have the updates released in May, 2013 by Microsoft installed.
More Information Support Links. – our repair and recovery disk. It’s an easy-to-use and automated diagnostics disk. It’s available for, and. It’s also available for Windows XP and Windows Server., member-to-member technical support and troubleshooting. Get a discounted price on replacement setup and installation discs:,.
Acer eRecovery Management is a practical application designed to help you back up your system. The created backup files can be used to restore the system to a previous state with minimum effort. Developed specifically for ACER laptops This tool is designed for the ACER laptop users that want to recover their information after a virus attack or a system crash. You can also use it to create periodical backups if you want to make sure that you are able to restore the computer to a certain state. The importance of backup operations It is recommended that you create the recovery discs when you use the computer for the first time or when your frequently used applications are installed on it. Since the recovery discs enable you to restore the computer to the moment of creating them, it makes sense to back up the computer when everything is working fine.
Simple GUI The interface of the program is easy to use and guides you through all the required steps. You just need to start the program and choose the operation that you want to perform. Whether you need to back up or restore the computer the options are clearly explained in the main window.
Recovery options When restoring your computer you can choose from completely reinstalling the entire operating system or reinstalling only certain applications and drivers that you are having problems with. This allows you to minimize the modifications and the time spent with the recovery. Before starting the system recovery, make sure that your data is backed up on a disk or a separate partition.
You have the option of preserving the content of the user account folder, but all other folders are deleted in the recovery process. Bottom line Overall, the application provides you with the basic features required to restore your computer or certain applications to a functional state without having to manually set up the operating system.
A bit of copy, paste could help here. Create backup You can create and save backup images to hard disk, CD or DVD. 1 Boot to Windows XP 2 Press Alt + F10 to open the Acer eRecovery Management utility. 3 Enter the password to proceed. The default password is six zeros. 4 In the Acer eRecovery Management window, select Recovery settings and click Next.
5 In the Recovery settings window, select Backup snapshot image and click Next. 6 Select the backup method. A Use Backup to HDD to store the backup disk image on drive D.
B Backup to optical device to store the backup image on CD or DVD. 7 After choosing the backup method, click Next. Follow the instructions on screen to complete the process. Restore from backup You can restore backups previously created (as stated in the Create backup section) from hard disk, CD or DVD. 1 Boot to Windows XP. 2 Press Alt + F10 to open the Acer eRecovery Management utility. 3 Enter the password to proceed.
The default password is six zeros. 4 In the Acer eRecovery Management window, select Recovery actions and click Next. 5 Select the desired restore action and follow the onscreen instructions to complete the restore process from acer hand book. One last copy paste.
Restore from backup You can restore backups previously created (as stated in the Create backup section) from hard disk, CD or DVD. 1 Boot to Windows XP. 2 Press Alt + F10 to open the Acer eRecovery Management utility. 3 Enter the password to proceed. The default password is six zeros. 4 In the Acer eRecovery Management window, select Recovery actions and click Next.
5 Select the desired restore action and follow the onscreen instructions to complete the restore process. Note: The 'Restore C:' item is enabled only if there is a user backup stored on the hard disk (D: ). Please refer to the Create backup section. Here is a solution create a folder: C: Acer Preload Autorun That's it Let me know if it fails EDIT If a system has a clean install of an OS and Partitions have altered. In order to install eRecovery: eRecovery Installation requires: Factory Default Image Located: D2D IMAGES Acer Bootable File: ACERBOOT.ISO Patch Disc (folder exist): D2D PATCH Software Disc (folder exist): C: Acer Preload Autorun Hidden Partition Lable: PQSERVICE Folders can be empty.
D2D IMAGES & D2D PATCH are located root of PQSERVICE Partition. Patch can be empty but must exist. D2D IMAGES must contain files the name of which will be found in ImageInfo.dat I used 3 files POP0100M04EN0C21.000 POP0100M04EN0C21.WSI POP0100M04EN0C210000.DSI and edited the ImageInfo.dat file from ImageCount=145 to ImageCount=1 (ie 1 file.000) All files are place holder empty content files (renamed txt files) The ImageInfo.dat file should also exist but contain valid restore image info.
C: Acer Preload Autorun is located on C, your working Vista drive All other files and folders are located in PQSERVICE which can be accessable with ID changed. To work correctly eRecovery will require correct files in these location (Factory Backup will not work) /EDIT EDIT Doesn't work! Wont burn backup cd/dvd's and will only restore to the second partition regardless of the source backup /EDIT.
Hi Abd Ur Rehman, Thank you for posting your query in Microsoft Community! I would suggest you to make sure D2D recovery is enabled in the BIOS. E-Recovery is an Acer product.
See on how to create recovery media using E-Recovery: Any other questions on E-recovery would be supported by Acer and I would recommend you to post in Acer community for better assistance on this issue. Hope this information helps. For any further Windows related assistance, feel free to contact us and we will be happy to help.
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Who wouldn't love a friendly tech community? To access the recovery partition on your Acer computer for recovery, follow the steps listed below. Power on the computer 2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery. Once eRecovery has loaded, click Restore to Factory Default Settings 4. Click OK to continue 5.
From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes). Once eRecovery has run, press OK to reboot unit Note that all data will be lost during this process and your computer will be brought back to it's original factory state and settings. I was having issues with using eRecovery booting from the DVDs I've made on day one. The original issue was the copy speed from DVD to HDD was crawling at 1-3 MB/Min after running around 900-1200 MB/Min. Even then, the restore failed after hitting 100% (and 32 hours later).
Luckily I found this solution allowing me to recover from the partition available from the HDD. This increased the copy speed to 2500 MB/Min. However, the progress bar repeatedly stops at 84% on the same file. I don't believe my HDD has failed, otherwise I would not have been able to get this far. Or am I wrong? Any suggestions?
Some additional information: Currently running. Acer Aspire X1200 Windows Vista Home Premium The source file that Recovery stops on is 'POP01I0N04EN6C11.137'. Hi - am a bit thick on all this so need some advise.
My laptop has slowed down big time so i want to restore back to factory settings - i have created a backup and put it on the d: drive does this mean that if i follow your steps to restore to factory settings that when i come back on i pull up the back up box and run it from the d: drive? Will it also remember my internet connection or will i need to find cd to reinstal that? I have checked under the d: drive and it seems to have got most of my stuff there. One last thing, is this the right thing to do if my laptop has slowed down? Just an update with my situation.
It appears that my HDD was bad. I bought a new WD Black HDD and the restore went through exactly as it was supposed to. @max77: If your D: drive is partitioned, it will still pull the restore onto C: with no problem. It will install your PC to the last restore point so it will keep intact any internet settings. As far as your laptop slowing down, you might want to run an anti-virus/anti-malware scan and rid yourself of any unwanteds running around.
Also what may help, is a registry scan/cleaner. Otherwise, a restore should do the trick.
Wrote:To access the recovery partition on your Acer computer for recovery, follow the steps listed below. Power on the computer 2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery. Once eRecovery has loaded, click Restore to Factory Default Settings 4. Click OK to continue 5.
From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes). Once eRecovery has run, press OK to reboot unit Note that all data will be lost during this process and your computer will be brought back to it's original factory state and settings. On the target.
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